cbaje Privacy Policy – How We Handle Your Data

1 Introduction

This Privacy Policy describes how cbaje ("we", "us", "the platform") collects, uses, stores and protects the personal data of members and visitors who use the cbaje website, mobile application and related services.

cbaje is committed to handling your personal data responsibly. We understand that privacy matters to our members, particularly when it comes to financial transactions and account information. This policy is designed to give you a clear and honest picture of our data practices so you can make informed decisions about using the cbaje platform.

This policy applies to all personal data collected through cbaje, regardless of how you access the platform — whether through a desktop browser, the cbaje mobile app or any other interface. By using cbaje, you agree to the practices described in this policy.

2 Data We Collect

cbaje collects personal data that is necessary to provide our services. The categories of data we collect include:

cbaje does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs or health data unless specifically required by law and with your explicit consent.

3 How We Collect Your Data

cbaje collects your personal data through the following means:

• Direct registration: Information you provide when creating your cbaje account, updating your profile or completing verification.
• Transactions: Data generated when you make deposits, place bets or request withdrawals on cbaje.
• Automated technologies: Technical and usage data collected automatically when you browse or interact with the cbaje platform, including cookies and log files.
• Support interactions: Information you share when contacting cbaje customer support via live chat or email.
• Third-party payment providers: Confirmation data received from payment processors when a transaction is completed.

cbaje does not purchase personal data from data brokers or any other external sources. All data we hold about you comes directly from your interactions with the cbaje platform.

4 How We Use Your Data

cbaje uses your personal data only for legitimate purposes that are necessary to operate the platform and serve our members. The specific purposes for which we use your data are:

• To create and manage your cbaje account and verify your identity.
• To process deposits, withdrawals and other financial transactions securely.
• To provide customer support and respond to your enquiries.
• To detect and prevent fraud, money laundering and other prohibited activities.
• To comply with legal and regulatory obligations, including anti-money laundering (AML) requirements.
• To send you account-related communications such as transaction confirmations, security alerts and policy updates.
• To personalise your experience on cbaje and improve the platform based on usage patterns.
• To enforce our Terms and Conditions and protect the rights of cbaje and its members.
• To support responsible gaming by monitoring usage patterns and providing intervention tools where needed.

cbaje does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review. If you have concerns about how your data is being used, contact our support team.

5 Sharing Your Data

cbaje does not sell, rent or trade your personal data to third parties. We share your data only in the following limited circumstances:

• Payment processors: We share the minimum necessary financial data with our payment partners to process your deposits and withdrawals. These partners are contractually bound to handle your data securely.
• Identity verification providers: When KYC verification is required, your identity documents may be processed by a third-party verification service operating under strict data protection obligations.
• Regulatory and law enforcement authorities: cbaje may be required by law to disclose certain data to regulators, tax authorities or law enforcement agencies. We comply with such requests only to the extent legally required.
• Fraud prevention services: Technical and usage data may be shared with fraud detection partners to protect the platform and its members from illegal activity.
• Business transfers: In the event of a merger, acquisition or sale of cbaje assets, your data may be transferred to the acquiring entity. You will be notified of any such change in advance.

All third parties with whom cbaje shares data are required to maintain appropriate security standards and to use your data only for the specific purpose for which it was shared.

6 Cookies and Tracking

cbaje uses cookies and similar tracking technologies to operate the platform, remember your preferences and analyse how members use the site. Cookies are small text files stored on your device when you visit cbaje.

The types of cookies cbaje uses include:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect your account. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings and display options to improve your experience on cbaje.
• Analytics cookies: Help cbaje understand how members navigate the platform so we can improve performance and usability. Data collected is aggregated and anonymised.
• Security cookies: Used to detect and prevent fraudulent activity, including identifying unusual login patterns or suspicious transactions.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies may affect the functionality of the cbaje platform. cbaje does not use third-party advertising cookies or tracking pixels for external ad networks.

7 Data Retention

cbaje retains your personal data for as long as your account is active and for a period after account closure as required by applicable law. The specific retention periods depend on the type of data and the legal basis for retaining it.

• Account and identity data is retained for a minimum of five years after account closure to comply with anti-money laundering regulations.
• Transaction records are retained for the period required by financial regulations applicable in the relevant jurisdiction.
• Support communications are retained for up to two years after the interaction is resolved.
• Technical and usage data collected via cookies is retained for shorter periods as specified in our cookie settings.

Once the applicable retention period has expired, cbaje securely deletes or anonymises your personal data. If you request deletion of your data before the retention period has expired, cbaje will assess the request and inform you of what can and cannot be deleted given our legal obligations.

8 Security

cbaje takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, alteration or disclosure.

• All data transmitted between your device and cbaje is encrypted using SSL/TLS protocols.
• Account passwords are stored using industry-standard hashing algorithms — cbaje staff cannot view your password.
• Access to personal data within cbaje is restricted to staff who need it to perform their job functions.
• cbaje conducts regular security assessments and monitors the platform for suspicious activity around the clock.
• Two-factor authentication is available for your cbaje account and is strongly recommended.

While cbaje takes every reasonable precaution, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong, unique password and never share your login credentials with anyone. If you suspect your account has been compromised, contact cbaje support immediately.

9 Your Rights

As a cbaje member, you have the following rights in relation to your personal data. To exercise any of these rights, contact cbaje support with your account details and the specific request.

• Right of access: You can request a copy of the personal data cbaje holds about you. We will provide this within a reasonable timeframe.
• Right to rectification: If any of your personal data held by cbaje is inaccurate or incomplete, you can request that it be corrected.
• Right to erasure: You can request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to restrict processing: In certain circumstances, you can request that cbaje limits how your data is used while a dispute or review is ongoing.
• Right to data portability: You can request a copy of your data in a structured, machine-readable format where technically feasible.
• Right to object: You can object to cbaje processing your data for direct marketing purposes at any time.

cbaje will respond to all data rights requests within 30 days. In complex cases, we may extend this period and will notify you accordingly. There is no charge for exercising your rights unless requests are manifestly unfounded or excessive.

10 Minors

cbaje is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered on cbaje, please contact our support team immediately. We will investigate and close the account, deleting any associated data as quickly as possible.

cbaje uses age verification procedures during registration and may request additional proof of age at any point. These measures are in place to protect minors and to comply with responsible gaming obligations.

11 Changes to This Policy

cbaje may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements or platform features. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date at the top.

For significant changes that affect how we use your data, cbaje will notify registered members via email or an in-platform notification before the changes take effect. Continued use of cbaje after a policy update constitutes acceptance of the revised Privacy Policy.

We encourage you to review this page periodically so you are always aware of how cbaje handles your personal data.

12 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights or have a concern about how cbaje handles your personal data, please get in touch with our support team. We are available 24 hours a day, 7 days a week.

• Email: [email protected]
• Live chat: available through the cbaje platform after login
• FAQ: /faq

For questions about our Terms and Conditions, visit /terms-conditions. For responsible gaming support and self-exclusion tools, visit /responsible-gaming.